Southport Market

– Community Management
– Social Media Management

Background

Southport Market has long been an important part of the Southport community, but their social media presence didn’t reflect this. They lacked good engagement with their followers, and the community wasn’t growing.

The strategy was focused on professional photography, rather than engaging and varied content.

The Solution 

Create a rolling schedule of social media posts, including a focus on video content, taken from monthly ideation meetings with the client to combine local knowledge with our expertise.

Monthly reporting to give visibility to the client and ensure a data-driven approach.

Local Community Involvement

Engage with the community by responding to comments and questions within content but also finding good content from across Southport, engaging with it and at times sharing with the market community.

Events Are Key

The market spearheaded a series of events that were aimed at creating further engagement with the community and we ensured these were promoted well and the content created from the events was used to created longer term engagment with the brand.

increase in organic engagements on Facebook

improvement in the engagement rate on Facebook

increase in visibility on Instagram

increase in net follower growth on Instagram

“…Cunning Plan delivered exactly what we required, connecting with our community, improving quality and ultimately increased the key metrics “…Cunning Plan delivered exactly what we required, connecting with our community, improving quality and ultimately increased the key metrics “…Cunning Plan delivered exactly what we required, connecting with our community, improving quality and ultimately increased the key metrics

Cunning Plan delivered exactly what we required. They have connected with our community, improved the quality of our content and ultimately increased the key metrics like engagement and followers – all whilst giving us greater visibility of what is happening

Denise Ryder, Market Manager ~ Southport Market

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